Most people have worked a retail job, so everyone can relate to this confusing exchange between customer and clerk:
(I work in a custom ceramics shop were we offer a touch-up/repainting service. A woman in a formal dress comes in with an armful of garden gnomes.)
Customer: “I need these gnomes to match this dress.”
Me: “Okay, we can do that. Do you mind if we take a picture for reference?”
Customer: “It’s for a wedding.”
Me: “That’s nice.”
Customer: “It’s this afternoon.”
Me: “This afternoon?”
Customer: “Yes, at three. What, did you think I just walked around dressed like this all the time?”
Me: “Ma’am, I’m sorry, but we can’t help you. It would take the better part of a day just to paint all these little guys, and it takes at least three hours for the glaze to dry completely.”
Customer: “You don’t need to paint them! Just get them to change their little clothes!”
Me: “Ma’am, these are garden gnomes.”
Customer: “Exactly! Now, unfreeze them and make them change! I’m going to be late!”
It sounds like a joke, but for some reason people turn off their brains when they walk into stores, so I believe it.
-KB
Wednesday, July 21, 2010
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